Shipping, Tracking and Delivery
- When will I receive my item?
- My order says it has shipped, but the tracking information hasn’t updated.
- What should I do if my order is being returned to sender?
- My tracking says my order was delivered, but I didn’t receive it. What should I do?
- I did not receive all of the items in my order!
- What is your general shipping policy?
- Where do you ship from?
- Can I send an order to multiple addresses?
- Can I combine multiple orders to save on shipping?
- Can you change the shipping speed or method on my order?
- Can you ship to a PO BOX?
- Can you ship to a U.S. Military address (APO/FPO)?
- I was charged a fee by my forwarding service. Who is responsible for that fee?